FAQs
Find the answer to your ‘How to’ questions here.
Configure Motivity Workforce to Send Emails From Your Own Mailbox or Domain
Last Updated: Thursday, May 5th 2022
By default all e-mail alerts to your staff and to customers are sent using our own e-mail system.
You can override this and send e-mails via your own e-mail box
You need to make sure the e-mail server supports TLS encryption.
To configure, just go into Company Settings -> Send E-mail Settings
A lot of customers are using Office365 / Outlook.com.
So for Office365 users you'll need to fill in the e-mail address boxes and your e-mail account password on the Send E-mail Settings page in Motivity.
Also make sure you fill in the host and port details with this info too...
host: smtp.office365.com
port: 587
Nb - if using Office 365 - Make sure Autheticated SMTP is enabled for the e-mail account you're using to send from.
At time of posting this, you can set this from the Office365 website as follows:-









