FAQs
Find the answer to your ‘How to’ questions here.
Corrupt PDF Error Message When Trying to Download and View Supporting Documents
Last Updated: Wednesday, July 19th 2023
This error message is not usually an issue with the PDF itself.
It's most likely to be the app the phone or tablet is trying to use to open / view the PDF document.
This error usually happens when the device has just updated to a new version of Android.
The solution is to go onto Google Play Store and download a PDF viewing app such as Adobe Reader.
You can also try resetting the default apps for viewing PDFs in the phones settings
This should then prompt you to select which out of your installed apps you want to use for PDF viewing in future
