FAQs

Find the answer to your ‘How to’ questions here.

Last Updated: Friday, August 9th 2024

Click on the Calendar option on the menu
On the schedule page, click the Create Job button.
It then takes you onto a wizard page to create new jobs by asking you which customer, which site and which contact it's for.
You can select from existing or add new ones as you go along
At the very end it will ask you to the enter some job notes (which is what the field workforce will see in the app)
Once you've filled this in press the Create and Schedule Now button at the bottom right of the screen
It will then you show you the unscheduled new job on the right hand side with the calendar and workforce shown on the left.
Change the calendar day to what ever you need it to be on
Then just drag the job onto the relevant person and time slot

To send the job out:

Go back onto the main Calendar screen in Motivity
Click on the little arrow on the bottom left of the job you placed on the schedule.
Select send to mobile
You'll see the screen refresh to show a paper aeroplane (while it sends it) and will then show a picture of a mobile phone when it arrives on the app.